Blog
Introduction A workflow is a series of tasks or steps designed to achieve a specific business outcome. Workflows help organizations streamline operations, improve efficiency, and ensure consistency in…
Prasanta Das
·
Jan 9, 2026
Blog
Introduction If you’re using Microsoft Dynamics 365 for customer relationship management, you’ve likely enabled email tracking to maintain a complete history of customer communications. It’s one of the platform’s most powerful features until you realize you’re tracking emails you absolutely shouldn’t be. Sound…
Sandip Paul
·
Dec 24, 2025
Blog
Introduction Microsoft InfoPath, the legacy XML-based form solution, is nearing end of life and now represents a growing operational and security liability. With official retirement scheduled for July…
Prasanta Das
·
Dec 12, 2025
Blog
Introduction Every company is experimenting with AI in sales. Some are piloting copilots inside Microsoft Dynamics 365. Others are arming reps and marketers with ChatGPT Business to write faster…
Walt De Petris
·
Oct 31, 2025
Blog
Introduction Over the years, we've had the opportunity to work on dozens of PowerApps Component Framework (PCF) projects using React, TypeScript, Fluent UI, and Ant Design - all…
Sandip Paul
·
Oct 28, 2025
Blog
Introduction Artificial Intelligence (AI) is no longer reserved for tech giants. Small and mid-sized businesses (SMBs) are now using AI to automate tasks, improve customer service, and gain…
Samuel Soper
·
Aug 21, 2025
Blog
Introduction Thinking about switching from Tableau to Power BI? You’re not alone-and you’re not crazy. But here’s the truth: it’s not just a “tool swap.” We dug into…
Walt De Petris
·
Aug 6, 2025
Blog
Introduction AI in customer service has become more than a support function, it’s a strategic growth engine. From financial services to retail, healthcare to manufacturing, the most successful…
Samuel Soper
·
Aug 1, 2025
Blog
Introduction Banks waiting on AI are estimated to leave millions on the table. AI in banking is no longer experimental. It’s delivering these estimated ROI Opportunities: 📈 30-40%…
Samuel Soper
·
Jul 25, 2025
Blog
Introduction For more than a decade, Nintex has been a key player in extending workflow automation and forms in SharePoint. Many organizations, especially in financial services and manufacturing,…
Walt De Petris
·
Jul 16, 2025
Blog
Introduction Organizations that want powerful perks like smooth Microsoft 365 integration, lower costs, and built-in AI (Copilot), must migrate from Salesforce to Microsoft Dynamics 365 Sales. Even before…
Samuel Soper
·
Jun 19, 2025
Blog
Introduction Migrating from Salesforce to Dynamics 365 might feel like a clean data switch. In reality? It’s more like performing open-heart surgery on your revenue engine. We’ve seen…
Samuel Soper
·
May 8, 2025
