Capabilities » Security and Compliance » AI Agent Identity

Govern who — and what — acts in your environment.

Modernize identity, eliminate access risk, and enable secure work — without slowing your business.

Why Identity & Access Management Is Harder Than It Looks

As identities multiply across users, apps, clouds, and devices, traditional IAM approaches fail to keep up — creating security gaps, compliance risk, and operational complexity.

Identity Sprawl & Access Chaos

  • Multiple identity silos across on‑prem, cloud, and SaaS
  • Inconsistent access policies by app or environment
  • Poor visibility into who has access to what
  • Orphaned users and dormant accounts

Privileged Access Risk

  • Over‑privileged admin accounts
  • Shared or unmanaged credentials
  • Lack of just‑in‑time (JIT) access
  • High exposure to lateral movement attacks

Compliance & Audit Pressure

  • Difficulty proving least‑privileged access
  • Manual access reviews and certifications
  • Non‑standard joiner‑mover‑leaver processes
  • Audit findings due to incomplete identity governance

Legacy & Tool Fragmentation

  • Old identity platforms blocking cloud adoption
  • Disconnected MFA, PAM, and SSO tools
  • High operational overhead and license sprawl
  • Poor user experience hurting productivity

Services

According to a Forrester study, implementing Microsoft Entra and replacing legacy infrastructure delivers a 240% ROI, significantly reducing costs and effort while driving substantial productivity gains.

Entra ID Implementation & Migration

Migrate from legacy identity systems (e.g., Okta, AD) to Microsoft Entra ID for cloud-native identity management, SSO, and Zero Trust readiness

Customer Identity & Access Management (CIAM)

Entra External ID enables secure, scalable access for customers and partners with social login, consent, and passwordless auth

Passwordless Authentication

Deploy passwordless authentication (FIDO2, Windows Hello) and streamline login flows to reduce friction, improve security, and cut helpdesk costs

Managed IAM Services

Outsourced identity operations including provisioning, policy management, and compliance support; 24/7 coverage and Entra ID administration

AI Agent Identity Management

Govern non-human identities like bots and ML models just like human accounts and other accounts that follow governance protocols

Identity Governance & Compliance

Implement access reviews, role-based access control, and privileged identity management to meet audit and regulatory requirements

Okta to Entra ID Migration

Migrate from Okta to Microsoft Entra ID in as little as 60 days with a strategy that eliminates risk and ensures a seamless identity transition

JumpCloud to Entra ID Migration

Migrate from JumpCloud to Entra ID Migration

Offers

Take the next step in securing your organization with Netwoven’s Identity and Access Management (IAM) solutions.

Free 1-Hour Workshop

Explore the fundamentals of IAM and how it can transform your security posture

4-Hour Workshop

Hands-on experience with advanced IAM tools and strategies tailored to your needs

2-Day Training Program

Master IAM implementation, governance, and best practices

Complementary Identity Health Check

Get your complimentary Identity Health Check and receive a comprehensive security score in 5 days

A phased methodology to reduce risk, improve governance, and modernize identity at scale.

01

Inventory human identities, service principals, and AI agents (Copilot Studio, Power Platform, custom-built). Assess Conditional Access posture, MFA coverage, privileged access risk, and orphaned access. Quantify against Microsoft baselines.

02

Identity architecture aligned to Zero Trust. Agent identity blueprint design. Conditional Access policy design (human + agent). Roadmap prioritized by risk reduction.

03

Microsoft Entra ID, Conditional Access, MFA, PIM, Identity Governance, and (where applicable) Microsoft Entra Agent ID — deployed to production standards.

04

Train identity teams on new constructs. Roll out access reviews, joiner/mover/leaver workflows, agent identity provisioning. User communication and adoption tracking.

05

Operate the identity platform. Triage Conditional Access alerts. Tune policies based on real signal. Respond to identity-driven incidents.

06

Continuous tuning, regulatory updates, posture improvement. Quarterly executive readouts on identity coverage, access review completion, agent governance, and incident trends.

Client Success Stories

Relay GSE Migrated from Okta to Entra ID

Relay GSE migrated from Okta to Entra ID and decreased maintenance and license costs significantly….

View Case Study →

Global SaaS Firm Moves from Okta to Entra ID

A leading SaaS Company Moves from Okta to Entra ID to Streamline M365 and Reduce Costs…

View Case Study →

The Netwoven Advantage

Most security firms come from the SOC. Most Microsoft partners don’t go deep on data. We’re built where they meet — and we have productized IP no other partner offers.

FAQs

What is Microsoft Entra Agent ID, and is it generally available?

Microsoft Entra Agent ID is a purpose-built identity framework for AI agents within Microsoft Entra. As of 2026, it is in preview through Microsoft’s Frontier early-access program and is part of Microsoft Agent 365. Production rollouts are possible with appropriate scoping; full GA timing is determined by Microsoft. We support customers in Frontier-eligible environments.

Why can’t we just use service principals for AI agents?

Service principals were designed for long-lived services with known ownership and managed lifecycle. AI agents are dynamic — sometimes created and destroyed thousands of times per day with no fixed owner. Borrowing service principals creates orphaned credentials, audit blind spots, and access decisions made by the wrong principal. Entra Agent ID solves this by giving each agent its own identity construct.

How does Entra Agent ID relate to Microsoft Agent 365?

Microsoft Agent 365 is the unified control plane for observing, securing, and governing AI agents at enterprise scale. Microsoft Entra Agent ID is the identity layer within Agent 365. Together they provide identity assignment, lifecycle management, Conditional Access for agents, and centralized visibility across both Microsoft and third-party agents.

Can we govern Copilot Studio agents with Entra Agent ID?

Yes. When Copilot Studio creates an agent in environments with Entra Agent ID enabled, an agent identity blueprint and agent identity are automatically created. This means governance — ownership, access reviews, decommissioning — applies to Copilot Studio agents the same way it applies to other identities. Frontier-eligible customers can pilot this today.

How does Conditional Access work for AI agents?

Conditional Access policies extend to AI agents through Entra Agent ID, with adaptive controls that evaluate agent risk, behavioral signals, and context before granting access. Microsoft Managed Policies provide a baseline that blocks high-risk agents, with custom policies available for nuanced cases. Implementation patterns are still emerging as Agent ID matures from preview.

What’s the difference between human IAM and AI agent IAM?

Human IAM assumes long-lived identities with credentials, MFA, and behavioral patterns. Agent IAM assumes ephemeral identities created dynamically, with no human credentials, federated authentication via blueprints, and behavioral patterns measured at machine scale. Both run on Microsoft Entra, but the security model and lifecycle differ meaningfully.

Do we need to migrate off Okta to do this?

Microsoft Entra Agent ID requires Microsoft Entra ID as the identity platform. Organizations on Okta or other legacy IAM either need to migrate or run Entra alongside their existing platform for AI workloads specifically. Most enterprises find it cleaner to consolidate; Forrester reports 240% ROI on Entra modernization vs. legacy platforms.

How does Entra Agent ID fit with our existing Identity Governance setup?

Entra Agent ID extends Microsoft Entra ID Governance — the same access reviews, entitlement management, and lifecycle workflows you use for human users now extend to agent identities. This means audit reporting, segregation of duties, and joiner/mover/leaver discipline can be applied uniformly across humans and agents.

What’s the migration path for organizations with existing service principals being used as agent identities?

Phased: inventory current service principals being used as de-facto agent identities, classify by use case (long-lived service vs. dynamic agent), provision new agent identities for the dynamic cases, migrate access grants, decommission orphaned service principals. The Agent Identity Readiness Assessment maps this for your environment.

How does AI Agent Identity connect to AI Data Security?

Tightly. AI Data Security (Pillar 1) controls what data AI agents can access; AI Agent Identity (Pillar 3) controls who or what is doing the accessing. Without Pillar 3, you can’t enforce least-privilege for agents. Without Pillar 1, even properly-identified agents can over-share. Most enterprises deploy them in sequence — Pillar 1 first, then Pillar 3.

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