Customer Churn Risk Assessment
Rising attrition threatens revenue, deposit growth, and long-term customer value. Work with Netwoven to uncover the hidden factors driving churn - and take proactive steps to reverse them.
Reducing Churn with AI-Driven Insights
Netwoven offers a specialized assessment designed to help community banks and credit unions identify the root causes of customer and member attrition. Leveraging Microsoft Dynamics 365, Customer Insights, and advanced AI modeling, this service evaluates key drivers such as onboarding effectiveness, service responsiveness, channel engagement, product alignment, and loyalty behavior. By combining CRM data, behavioral signals, and predictive churn models, Netwoven delivers a clear, prioritized report with actionable strategies to improve retention, enhance customer journeys, and increase lifetime value - empowering your institution to turn churn risk into growth opportunity.
