Implementing Microsoft Teams Display Name Change for Uniform User Identification

Challenge

The technical challenge was to modify the display names for specific users in Microsoft Teams to maintain uniformity and ensure accurate user identification. The complexities included ensuring the correct PowerShell version, installing the necessary Microsoft Teams module and having the appropriate admin credentials.

Use Case

The use case involved running a PowerShell script to update the display names for teams within the Microsoft Teams platform. This was critical for maintaining uniformity and ensuring accurate user identification, which is essential for effective team collaboration and communication.

Solution

The proposed solution was to execute a PowerShell script designed to modify the display names for specific users in Microsoft Teams. The technical approach included:

• Preparing the script by replacing the placeholder input file path with the actual path.
• Ensuring the input file contained the correct TeamGUID and NewDisplayName fields.
• Running the script with administrative privileges in PowerShell.

Implementation

The implementation process involved:

• Preparing the script and input file.
• Running the script in PowerShell with administrative privileges.
• Verifying the input file to ensure correct data.
• Executing the script and verifying the changes in the Teams Admin Center.

Results

The solution resulted in:

• Successful updates to the display names in Microsoft Teams.
• Improved uniformity and accuracy in user identification.
• Enhanced team collaboration and communication.

Discussion

The effectiveness of the implemented solution was evident in the improved consistency of display names across Microsoft Teams. Unexpected challenges included ensuring all prerequisites were met before running the script. Lessons learned included the importance of thorough preparation and verification of input data.

Conclusion

The project successfully addressed the challenge of inconsistent display names in Microsoft Teams. The solution provided a streamlined process for updating display names, resulting in improved user identification and team collaboration. Future plans may include automating the verification process to further enhance efficiency.