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Category: Content and collaboration

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Aritra Banerjee - Jun 18, 2024

7 Reasons to move from Workplace to Viva Engage 

Introduction Dear Readers!   Welcome back to another blog where we delve into the chaos created by the recent Meta update. Most of you would have come to learn…
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Debopoma Chaudhury - Mar 14, 2024

How MailDesk’s Cognitive Search boosts Productivity

Introduction When email is your primary channel for customer engagement, quick and accurate response to customer queries is crucial for earning trust and confidence.   Quality and time…
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Vince Pangan - Feb 19, 2024

Deep Dive into Microsoft Search Part-3 

Introduction In the realm of modern workplaces, swift access to information is the cornerstone of productivity and a key driver of employee efficiency. Microsoft Search offers a robust…
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Soma Choudhuri - Jan 11, 2024

Enterprise HelpDesk Chatbot for your HelpDesk Team

Introduction Getting quick and accurate responses from a huge set of documents is not always a smooth experience. Here chatbot plays a significant role. For internal helpdesk support,…
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Vince Pangan - Nov 9, 2023

Deep Dive into Microsoft Search Part-2

Introduction Microsoft Search is the most effective way to help users find what they need, but it requires some configuration from your search and knowledge administrators to be…
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