Juniper Networks cuts costs and enhances Data Governance with migration to Microsoft 365 from Documentum

Challenges

• Juniper was using Documentum as their primary CMS for quite some time. It was a massive on-premise installation
• Juniper wanted to reduce their on-premise infrastructure footprint and adopted cloud migration strategy. Documentum was a major hurdle in their roadmap
• Documentum repository became messy and unstructured over time without proper governance.
• Lack of proper Information Management Policies put the Intellectual Properties at risk
• Users experience was poor for lack for proper classification. Content retrieval, authoring, publishing were all inefficient
• The support contract for Documentum was ending
• Juniper adopted Microsoft 365

Solution

• A detailed assessment was done for Documentum for content volume, types, freshness, usage and organization
• In consultation with stakeholders, SharePoint Online Information Architecture was designed. Detailed mapping was done for cabinets and folders to sites & libraries.
• Documentum permission model was mapped to SharePoint permission model
• Classification taxonomy was created and mapped to Content Types
• Documentum export was migrated using NW Unified Migration Tool, where ETL was performed on the export to make it compliant to SPO repository. CSOM/REST API was used to populate SPO
• SPO site pages were configured using a white gloves service agreement to provide desired user experience and features
• URL redirection module was provided to redirect old bookmarked links

Benefits

• A cloud-based Document Management System
• Retained document authorship information, timestamp and ACLs
• Carried over all document versions and metadata
• Improved UX experience for users
• Highly improved collaboration through O365 collaboration workloads. Always future compatible
• Big savings on local infrastructure and managed service
• Big savings on Documentum License
• Much better governance using O365 governance policies and workloads