Learn how Netwoven helped a global Digital Media solutions company save significant costs in database backup

Jive to Microsoft 365 Migration Case Study

The Challenge

The customer wanted to migrate their Marketo Jive Intranet to the customer’s Microsoft 365 tenant and needed a service provider who had the expertise and experience to plan and execute the migration successfully with the scheduled time span. Some of the challenges the customer was facing were-

• Jive license was expiring within the migration timeline
• The customer was looking to migrate the entire Jive content into SharePoint Online in a fixed timeline including Idea
• The customer wanted the communication lines with the users open prior to migration and during the multiple phases of the migration.
• Only one Jive Database backup was available for migration, successive database backups required huge costs

The Solution

The migration process was divided into 2 phases- In Phase 1, all Jive content was downloaded in a repository, and in Phase 2, the content was migrated to the target location.

• Jive database backup was downloaded only once, and subsequently, all the delta content was downloaded through Rest API and deposited into the database.
• A detailed communication plan and Power App were created to ensure user awareness in each step of the migration.
• Idea migration was done in SharePoint online and the custom app supported the Idea functionality

The Benefit

• All Marketo content was successfully added to the customer’s environment.
• Marketo users mapped with their new official email, kept the content authorship as it was
• A streamlined communication plan with the interactive App helped the user during the transition
• There was no more additional cost to be paid for Jive database backup
• The content was migrated without any loss and UAT was implemented after the expiration of Jive