Blog
Introduction: Customer interactions today are a make-or-break-proposition: Get it right and you can, at a minimum, continue your commercial relationship with your client (and earn an advocate for…
Walt De Petris
·
May 4, 2022
Blog
Tick tock. Your business is on the clock. Technology has transformed the world into a place where expectations are filled instantly. The bane of the consumer’s existence –…
Sujay Ghatak
·
May 4, 2017
Blog
A quick check of iTunes reveals a stark truth – there is no such thing as a greatest hits album for on-hold music. Yet, there your customer lingers,…
Matthew Maher
·
Mar 15, 2017
Blog
We have a simple question we’d like to pose: Do you want your enterprise to make more money? Now, before you go on assuming that this is a…
Venkatesh Kumar
·
Dec 21, 2016
