Define the Employee Journey to map out and understand the different touchpoints and integrations to improve the employee experience. Document user personas, analyze business needs and identify specific objectives for the implementation such as improving employee engagement, productivity, and overall well-being. Develop a roadmap outlining the timeline, resources, and key milestones.
Transition / Adoption & Change Management
Successfully execute a wide range of tasks including multi-channel communications, engaging training plans, precise metrics, well-equipped helpdesk readiness, smooth knowledge transfer, and other key components in a well-designed transition and ACM plan.
Launch the intranet to users, providing training and support to ensure a smooth transition. Build and deploy defined features and solutions. Execute the agreed upon roadmap to ensure the successful project and new modern intranet on Microsoft 365!
Go-Live & Hypercare Support
Netwoven will ensure a successful launch of the new intranet with the execution of the ACM plan. This is followed by expert support post go-live while transitioning responsibility over to client for operational support.